How to shop at the IKEA store

Welcome to IKEA!

We want your next trip to IKEA to be as pleasant as possible. So, here are some tips on how to shop the easy way at our IKEA store! The IKEA store have free parking, privilege parking spots near the entrance for the disabled and special parking spots closer to the store for the families.

Bring the kids

The IKEA store is family-friendly. Your kids can test all the toys in the children's department or have fun in the free supervised playroom Småland, next to the store entrance on Ground floor while you shop. The play area is for children aged 3-10 years. There is also a video area in Småland where well-loved cartoon classics are screened.

Everything you need

Everything you need to shop is available at your convenience: pencils and paper for you to write down price tag details like where to pick up your item, tape measures, latest Catalogue for you to borrow, shopping carts and yellow shopping bags for those smaller items you like.

Touring the store

There are signs and arrows to guide you along in the IKEA store. Follow these signs and arrows so as not to miss any interesting part of the IKEA store.

Showroom

Make yourself at home
The IKEA store is a huge home furnishing exhibition. Stretch out on a bed, see how many people you can fit on a sofa, or let your children choose furniture for their rooms. Our room settings are built entirely from IKEA products, and will give you inspired ideas for furnishing, lighting and decorating your home.

Talk to our sales staff
Every area in the showroom has a sales desk where a specialist can answer your questions or offer you home furnishing advice. And if you’re thinking about furnishing a whole room, or even your entire house, you can make an appointment with one of our home furnishing consultants.

Market hall

The market hall is just what it sounds like: many different speciality shops gathered together. You’ll find everything from rugs to quilt covers to picture frames and clocks. You’ll also see all kinds of home lighting, everything you need for your kitchen, and countless unique gifts you can give to others – or keep for yourself.

Understanding the price tag

As you take a walk in the showroom, take a look at our price tags. Jot down the name, rack number, section number and article number of the Self-Serve red-tag items. You will need them to pick up the items at the Self-Serve Area. On the price tags, you will also find lots of other details – colours, sizes, materials, care instructions etc.

Resting your feet

Before you proceed down to the Market Hall and Self-Serve Area, take a well-deserved break at our Restaurant. Have a meal or snack, or just relax with a cup of coffee, tea or a soft drink. Kids' meals are also available so the whole family can have a meal together - at low prices!

Self-Serve Area

On your way to the check-out, you'll pass through the Self-Serve Area. This is where you pick up the flat-packed furnishing items you saw earlier in the showroom. Picking up your purchases is an important part of the IKEA’s approach to customer involvement. Specifically, if you can do simple things like pick up your purchases and assemble them at home, we'll keep prices low. Do we have a deal? Of course, there is always someone available to give you a hand if you need it.

Flat is good
Another way we keep prices so low is by packing and shipping items in flat packages. This also makes it easy to get items from the IKEA store to your house.

Trolleys for everyone
There are plenty of carts available to help you bring your purchases to your car. Or you can bring your car to your purchases by pulling up to our customer loading dock.

Our price tag says it all.	Look for the rack number.	Look for the section number and product name.	Check that the article number is correct and pick up item.

As-Is

At IKEA, we try to save as much as we can, so that we help you save too.

Here is the section where items, which are not of the original condition/quality, such as display pieces or returned items, could be purchased at lower prices. Original prices and explanations of the conditions are available on each item.

Time to check out

Our cashiers accept cash, credit cards, debit cards, and IKEA gift vouchers.

Most of our items are flat-packed for self-carry to help you save on your delivery costs. Should you require assistance getting your purchases home and assembled, you can proceed to delivery counter for home delivery and assembly services.

Merchandise Pick-up Counter

Selected items need to be picked up in Merchandise Pick-Up Counter after you have paid for your purchases at the Check Out counter. Just hand the Sales Order to the counter staff.

The IKEA No-Nonsense Return Policy

If you are not satisfied with your purchase, simply return it to us in its original packaging within 30 days*, together with your receipt. We'll exchange it for another item or give you a refund.

*60 days return policy for all IKEA friends members.

[ + ] Read more about our Return Policy